Customer Intake

How Do I Get My Computer, iPhone, or Other Device Serviced?

1. In-store- You drop your device(s) off at our location during business hours (quick consultation provided), we call you later with a diagnostic report and repair price estimate for your approval, and then you are called for pickup once we've finished repairing your device.
2. Via Delivery- We pick up your computer or other device and bring it back to you after it has been repaired.
3. On-site- We fix your device(s) at your residence.

Every service comes with a free consultation (over the phone or in-store with our technician) and all in-store and delivery services come with a thorough diagnostic service that allows us to advise our clients on the best possible course of action. All customers are eligible to receive free virus protection upon recommendation or request.

What About Cost?

Many of our popular services (virus removal, laptop screen repair, system tune-up, etc.) cost a flat rate fee. Fees are reduced depending on how many or what kinds of services are needed. Generally, the more services a client needs per device, the more we are able to reduce the cost of labor. Often times we do not mind reducing cost for multiple services on a single device because when we preform one kind of service we are sometimes able to conveniently preform another. For example, having your laptop's motherboard replaced requires you to take out its fan anyway, so if you needed both your fan and motherboard replaced, we would reduce total repair cost accordingly because it does not require much additional labor. None of our in-store flat rate services exceed the cost of $115.00. Call us at 985-400-3985 or request a quote online for prices on multiple/combined services.

Is My Computer Worth Fixing?

We understand that repairing your device back to full working condition isn't always the most cost-effective option (especially for older PCs and MACs), and in the vast majority of these cases we can point this out to our customers before we take in their device for diagnostics. If we believe your device isn't worth fixing, we will tell you without hesitation as well as provide you with a professional recommendation for what kind of device you should purchase in the future to replace your defective device with. In most cases we're able to transfer all of the data from your old device to a new one or other storage medium such as a flash drive or external hard drive.

RAM Computer Repair is pleased to offer our clients a wide variety of services including:

MAC & PC Repair:

Virus Removal
System Tune-Up Motherboard Replacement/Repair
Laptop Screen Replacement
Data Recovery & Backup
Laptop Housing Replacement (Lids, Bezels, Brackets, etc.)
Upgrades (Hard Drive, RAM, Graphics Card, etc.)
Misc. Hardware/Software Installation
and much more...

iPhone & Android Repair:

We currently offer the following services for iPhones 5 through 6 Plus (5, 5s, 5c, 6, 6+) and various Android devices:

Screen Replacements
Motherboard Repair/Replacement
PowerJack Replacement
Software Troubleshooting
Jailbreaking
Data Backup/Transfer
Home Button Replacement
Battery Replacement

Other Services:

Basic To Medium-Level Solder Repairs For Miscellaneous Electronics and Devices
Game Console Troubleshooting & Repair (Primarily Xbox & Playstation)

Products:

New & Used Power Adapters
Used and Refurbished Laptop/Desktop Computers
iPhone Accessories (Chargers, Cases, Screen Protectors)

RAM Computer Repair is located in Downtown Hammond between Southeastern Louisiana University and the Hammond Square Mall. We are directly across the railroad tracks from Kirin Sushi.

Address:

RAM Computer Repair
216 Southwest Railroad Ave.
Hammond, LA 70401

Business Hours:

Monday-Friday 10:00AM-5:00PM (In-Store)
Appointments can be made after normal business hours

Contact us via phone or e-mail for information about our products and services

Contact Info:

985-400-3985

info@ramcomputer.repair

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